VEHICLEHISTORY.EU Privacy Policy

Vehicle History EU ("Company," "we," "us," or "our") operates the website https://vehiclehistory.eu (the "Website") and related services (collectively, the "Services").

We are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, store, and safeguard information when you access or use our Services.

By using our Website or Services, you agree to the practices described in this Privacy Policy. If you do not agree with this policy, please discontinue use of our Services.

1. Information We Collect

We may collect the following categories of information:

A. Information You Provide Directly

When you interact with our Services, we may collect:

• Full name
• Email address
• Telephone number
• Billing information
• Payment transaction details processed through third-party payment providers
• Vehicle Identification Numbers (VINs) submitted through our platform
• Account login credentials (where applicable)
• Information provided when contacting customer support
• Any other information voluntarily submitted through forms or communications

Providing certain information may be necessary to access specific Services or complete transactions.

B. Information Collected Automatically

When you visit our Website, certain information may be collected automatically, including:

• IP address
• Browser type and version
• Device information
• Operating system
• Referring and exit pages
• Website usage data
• Page interactions and session activity
• Cookie identifiers and similar technologies

This information helps us improve website performance, maintain security, analyse usage patterns, and enhance the overall user experience.

2. How We Use Your Information

We may use your information to:

• Provide vehicle history reports and related services
• Process and verify transactions
• Deliver purchased products electronically
• Manage customer accounts
• Respond to enquiries and support requests
• Detect, prevent, and investigate fraud or misuse
• Improve website functionality and service quality
• Send order confirmations and service-related communications
• Comply with legal and regulatory obligations
• Send marketing communications where permitted by law and where you have not opted out

We do not sell your personal information to third parties.

3. Payment Processing

Payments made through Vehicle History EU are processed securely by trusted third-party payment providers.

Supported payment methods may include:

• Visa
• Mastercard
• American Express
• Discover
• PayPal
• Bank Transfer
• PayStack

We do not store complete payment card details on our servers.

Payment providers may collect and process personal information according to their own privacy policies. We encourage users to review those policies before completing a transaction.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to improve our Website and Services.

These technologies may include:

• Google Analytics
• Advertising and remarketing tools
• Conversion tracking technologies
• Functional website cookies

Cookies help us:

• Understand website usage
• Improve performance and functionality
• Measure marketing effectiveness
• Personalise user experiences
• Maintain website security

Most web browsers allow users to manage or disable cookies through browser settings. Please note that disabling certain cookies may affect website functionality.

We do not share mobile opt-in data or SMS consent information with third parties for marketing purposes.

5. Marketing Communications

Where permitted by applicable law, we may send promotional emails regarding services, updates, offers, or company news.

You may opt out of marketing communications at any time by:

• Clicking the unsubscribe link included in marketing emails
• Contacting us directly at [email protected]

We do not sell, rent, or distribute personal information to third parties for their independent marketing purposes.

6. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Provide our Services
• Fulfil contractual obligations
• Comply with legal requirements
• Resolve disputes
• Enforce agreements
• Prevent fraud and abuse

Search activity, transaction records, and customer communications may be retained for recordkeeping, compliance, and security purposes.

7. Data Security

We implement appropriate technical, administrative, and organisational measures designed to protect personal information against unauthorised access, disclosure, alteration, or destruction.

Security measures may include:

• Secure server infrastructure
• Encrypted payment processing
• Restricted access to personal information
• Monitoring and fraud prevention systems

While we take reasonable precautions, no internet-based service can guarantee absolute security.

8. Your Privacy Rights

Depending on your location and applicable laws, you may have certain privacy rights regarding your personal information.

For Individuals in the European Economic Area (EEA), United Kingdom, and Similar Jurisdictions

Subject to applicable law, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of personal information
• Restrict or object to certain processing activities
• Request data portability
• Withdraw consent where processing relies on consent
• Lodge a complaint with a supervisory authority

For Residents of Other Jurisdictions

Additional privacy rights may apply under local laws, including rights to access, delete, or receive information about personal data collected.

To exercise any privacy rights, please contact:

[email protected]

We may request identity verification before responding to certain requests.

9. Personal Data Deletion Requests

If you would like your account and associated personal information removed, please follow these steps:

1. Submit a request to [email protected]
2. Verify your identity when requested
3. Allow us to review and process the request
4. Receive confirmation once deletion has been completed

Certain information may be retained where required by law or for legitimate business purposes, including fraud prevention, security, tax compliance, or dispute resolution.

10. Third-Party Websites

Our Website may contain links to external websites or services operated by third parties.

We are not responsible for the privacy practices, content, or policies of external websites. Users should review the privacy policies of any third-party sites they visit.

11. Business Transactions

If Vehicle History EU undergoes a merger, acquisition, restructuring, financing transaction, or sale of assets, personal information may be transferred as part of that business transaction.

Where required by law, affected users will be notified of any material changes relating to their information.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in legal requirements, business practices, or service offerings.

The updated version will be published on this page with a revised "Last Updated" date.

Continued use of our Services following any changes constitutes acceptance of the updated Privacy Policy.

13. Contact Information

If you have questions regarding this Privacy Policy or the way your personal information is handled, please contact us:

Vehicle History EU

Email: [email protected]

Phone: +(866)-300-0554

Website: https://vehiclehistory.eu